Frequently Asked Questions
Everything you need to know about shopping with Eunic Collective.
Orders & Shipping
We're proudly based in Georgia, USA, and every order ships from our home state. Most orders are packed and shipped within 1-2 business days.
Yes, we ship across the U.S. and to select international destinations. Shipping costs and delivery times are calculated at checkout based on your location.
Domestic orders typically arrive within 3-7 business days after processing. International orders can take 7-21 business days depending on customs and destination.
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its journey to your door.
Returns & Exchanges
We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Simply reach out to our support team to start the process.
Yes, we're happy to exchange an item for a different size or color, subject to availability. Contact us and we'll guide you through it.
Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect, in which case we'll cover it.
Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.
Products & Sizing
Check out our Size Chart for detailed measurements on every style. If you're between sizes, we generally recommend sizing up for a more relaxed fit.
Each product page lists the exact fabric composition and care instructions. We prioritize quality, comfortable materials designed to last.
We recommend following the care label on each garment. In general, cold gentle-cycle washing and air drying will help your pieces last longer.
Popular styles are often restocked, though timing varies. Join our newsletter or turn on product notifications to be the first to know.
Payments & Orders
We accept all major credit and debit cards, as well as popular digital wallets available at checkout.
We start processing orders quickly, so please contact us within 2 hours of placing your order if you need to make a change. We'll do our best to accommodate.
Applicable sales tax is calculated automatically at checkout based on your shipping destination and local tax laws.